Frequently Asked Questions
Here is a list of commonly asked questions regarding professional window cleaning services, provided by Aqua Clear Window Cleaning. If you have a question. that is not covered here, please feel free to contact me to discuss further.
FAQ List
1. How often should I have my windows cleaned?
It depends on various factors such as location, exposure to weather or high traffic areas, and personal preferences. However, a general guideline is to have them cleaned at least twice a year. Call me today to discuss your window cleaning needs!
2. What equipment do you use to clean windows?
I have all of the equipment and tools necessary to provide a professional finish for your window cleaning job. I have invested in state-of-the-art equipment from Ettore, Wagtail, K'a'rcher and Ionic Systems - Pure Water Technology, to ensure a high quality finish that makes your windows shine. Call me today, to organise a quote!
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3. What should I expect when requesting a quote?
Please expect a phone call! I’ll give you a quick call to confirm a few details including
- What type of building do you have
- What size is the property
- What type of Service? Internal or External Window Clean and any extras such as outdoor areas, balconies..
- Your location in relation to Moorooka QLD
- The Date you would like the service to be completed
If I am able to do the job, we’ll organise a time to meet at your service location, for a quote. During the quote we'll physically inspect the job and mutually agree on what work is to be completed, after which, I’ll provide you with a firm quote. Call me today, to discuss your window cleaning needs!
4. How long does a typical window cleaning appointment take?
The duration of the appointment depends on the number of windows, the size of the property, and the level of dirt or grime on the windows. As an estimate, a small 2 bedroom low set home may take between 2-3 hours. A larger property, may take between 5-10 hours. Once we've mutually agreed on the scope of the job, I'll provide you with a firm quote. Call me today, to organise an Obligation-Free quote!
5. Do you offer House Washing or Gutter cleans?
No. Please note that we do not offer the following cleaning services:
House Washing or Gutter Cleaning
Window Treatments or Light Fittings
Water Blasting Services
Non-Glass surfaces
Call me today, to discuss your window cleaning needs!
6. What if it's raining or too hot? Will you still do the job?
As a professional window cleaner, keeping up with the weather is extremely important.
If there's a light drizzle on the day of your service, then an internal and external window service is perfectly fine. If the forecast is for continuous rain or stormy weather, I'll be in touch with you a few days prior to the day to discuss rescheduling. If the temperature is set to exceed 35 degrees, I will also contact you to reschedule.
Call now, to organise a quote and make those windows sparkle!
7. what are your hours of operation?
Office hours: Mon - Fri, 8.30 am to 5.30 pm
Service hours: Mon - Fri, 6 am to 4 pm
Service outside of the above hours, may be considered, on a case by case basis. Call me today, to discuss your window cleaning needs further.
8. pure water technology - what is it & HOW DOES IT HELP keep windows clean for longer?
One of the most frustrating aspects of traditional window cleaning is water quality. With Pure Water Technology, the water attracts and rinses away all residue, helping to extend the time between cleaning sessions and keeping your windows looking pristine for longer.
Pure Water Technology is a state-of-the-art system that filters tap water, removing impurities, minerals, and chemicals. This eco-friendly option keeps your windows clean while delivering exceptional results that last longer.
Here's how it works in four simple steps:
The Quattro pure water filtration system uses four stages to purify tap water;
1. Carbon - Effectively removes chlorine, sediments and volatile organic compounds (VOCs) from water. Protect Reverse Osmosis (RO) membrane by removing sediments.
2. Five Micron Filter - Removes solid particulates larger than 0.005mm in size. Ensures RO membrane performance.
3. Reverse Osmosis - A Process where water is forced, under pressure, through a semipermeable membrane. Removes up to about 98% of the dissolved solids in water.
4. Deionization - Special ion-exchanging resins are used to switch out remaining ions to yield H2O. Therefore, this is used at the last stage once most impurities have been removed.
Here's what happens, when I turn up to your property:
Step 1: Existing water supply is connected to the Quattro Pure Water filtration system.
Step 2: Reach and Rinse. Next, I use telescopic carbon fiber poles and specialized brushes to make it easy to apply the pure water to your windows. Gently scrub away dirt and grime for a thorough clean.
Step 3: Spotless Rinse. Purified water rinses the windows effortlessly leaving a streak-free finish that shines.
Step 4: Air Drying. With Pure Water Technology, there is no need to worry about drying your windows. Pure water dries naturally, leaving no marks, spots, or streaks. Let them air dry and enjoy the crystal-clear results.
Pure water technology has allowed me to clean windows more efficiently, to achieve sparkling clean windows that stay that way, longer. Its efficient purification process eliminates impurities, while the telescopic poles and brushes reach every corner effortlessly. The spotless rinse and air drying ensure a streak-free finish that will impress and surprise you.
Call me today, for an obligation-free quote and to see the results for yourself!
9. do you offer pensioner discounts?
Yes. I offer a 10% discount for pensioner and Veteran's Affairs clients. I am also happy to discuss discounts for regular internal and external cleans ie weekly, fortnightly, etc. Call me today, to discuss your window cleaning needs!
